Today's profit-driven spammers are targeting exposed enterprises,
resulting in lost user productivity, potential legal liability
and increased burden on IT staff, infrastructure and budget.
The unnecessary IT costs of managing the spam problem often
include overtaxed mail server CPUs, storage, bandwidth and IT
administrator time. To stay ahead of spammers, you need a more
effective solution to compensate for the growing volume of spam.
This is where Isis' Spam Prevention Service comes in.
As a preemptive email security service that sits between the Internet
and your email gateway, the Isis Spam Prevention Services (ISPS)
prevents email threats from ever reaching your network. ISPS uses a
nationally recognized leader in effectively stopping spam, phishing,
viruses, directory harvest attacks and other email threats through
its patented, multi-layer technology. No other vendor provides such
wide scope and in-depth protection from email intrusions.
Service Level Commitments
Practically all organizations have deployed messaging and view it as
a primary corporate application. Because uninterrupted delivery of
our customers’ email is of paramount importance, our solution is
designed to improve the manageability, security and resilience of
this mission critical corporate function, providing the following
service level commitments:
is key to ensuring consistent email operation. ISPS guarantees
100% network uptime.
Resilient Email Delivery
email servers can become unavailable for many reasons - both
planned and unplanned. In the event a company’s email servers
become unreachable, our Delivery Manager dynamically queues
inbound email until the problem is resolved. Queued email is
delivered at a rate consistent with the message infrastructure’s
ability to accept it. Because corporate email systems are
constantly being upgraded, tweaked, tuned, streamlined or
otherwise undergoing some kind of maintenance, this service is
included as a standard feature – not at extra cost.
3X Virus Protection
Our service scans
inbound email using three anti-virus engines: McAfee, SOPHOS and
FPROT. The system checks for new virus definitions every 10 minutes,
24/7. This leaves your company’s IT staff free to focus their
attention on other virus entry points, confident that our service
has already removed all known viruses from the inbound message stream.
Guaranteed Spam Filtering
screening technology provides spam capture rates at better than 97%
with falsely blocked messages occurring less that once per 10,000.
More importantly, should such a “false positive” occur, our proactive
Held Mail Report makes the issue known and correctable quickly and easily.
Broad Product Coverage
We provide Spam
and Virus Filtering for Microsoft Exchange, Group Wise, Notes/Domino,
Oracle, Sendmail and Linux/Unix.
Our Spam Trap safely removes over 97%
of all spam and malicious content from your inbound message stream by
using all spam identification techniques. To keep up with Spammers,
our Spam Lab operates around the clock adding new rules every 2-3
minutes so your protection works like you do – every day!
At no additional cost, we further
cleanse the email stream of worms, viruses and other protocol-based
vulnerabilities using three anti-virus engines and proprietary AppRiver
detection systems. Anti-virus signatures are updated in real-time and
require no administrative intervention.
Our Gate Sentry makes
your Internet facing mail systems invisible, providing protection from
open-relay, Denial of Service (DoS), flooding, address harvesting
and many other attacks.
Our Delivery Manager
technology enhances the reliability of incoming email by eliminating
all downstream link problems or application abnormalities – planned
or unplanned. Whether your mail system is not functioning due to a
maintenance routine or backhoe, we will automatically queue your mail
releasing it when normal mail functions are restored.
Control & Configuration
capture rates, user and organization level quarantines are all under
the direct control of the administrator through our tightly integrated
web-based Management Console.
Reports & Stats
Reports provide feedback
on system performance including many statistics on held mail, top
spam messages, top viruses and top victims.
Isis only selects service providers who carefully select their data
centers to meet the demands of a high-availability, mission critical
messaging system. Their three facilities, located in Texas, Virginia,
and London, provide the built-in redundancy necessary for failsafe
network operations. All their facilities have the following features:
- Conditioned UPS power (N+1 redundant)
- On-site diesel generators that can run indefinitely should utility power fail
- N+1 redundant HVAC systems
- Advanced fire detection and suppression systems
- Physical access secured using military-grade passcards and biometric hand scanners
- Cisco GSR 12000 class routers running HSRP (N+1 hot failover) through six leading communications providers
- Unique multi-tier DDoS mitigation engine
- Continuous Network and Application monitoring
- Certified onsite staff
- 100% Network availability